Fourth Annual Chicago Supportive Oncology Conference

Better communication with minority patients: seven strategies for achieving cultural competency

Carl W. Patten, Jr., JD, MPH, and Randy M. Kammer, JD

Blue Cross and Blue Shield of Florida, Jacksonville, FL

Social inequalities add costs to the healthcare system and degrade the quality of care. Beyond socioeconomic indicators, cultural and ethnic differences present barriers to quality care. These barriers revolve primarily around beliefs that exist among certain populations and inadequate communication with those populations. This article offers a number of specific strategies for surmounting those barriers.

Commun Oncol 2006;3:295–298   print e-mail full text 128 kb